Helping in the eyes of the beholder: The impact of OCB type and fluctuation in OCB on coworker perceptions and evaluations of helpful employees

Turner, Megan

Helping in the eyes of the beholder: The impact of OCB type and fluctuation in OCB on coworker perceptions and evaluations of helpful employees

dc.contributor.advisor	Connelly, Shane
dc.contributor.author	Turner, Megan
dc.contributor.committeeMember	Mumford, Michael
dc.contributor.committeeMember	Snyder, Lori
dc.contributor.committeeMember	Song, Hairong
dc.contributor.committeeMember	Bolino, Mark
dc.date.accessioned	2020-07-16T15:52:06Z
dc.date.available	2020-07-16T15:52:06Z
dc.date.issued	2020-07-30
dc.date.manuscript	2020-07-08
dc.description.abstract	Organizational Citizenship Behavior (OCB) is often hailed for its positive linkages to individual outcomes and organizational effectiveness. Despite these findings, research on OCB often fails to consider how an individual’s past OCB may influence the outcomes stemming from current OCB performance. Such a contextually bland image truncates our understanding of the impact of these behaviors. To this end, the theories that drive literature on OCB (e.g., social exchange, expectancy, conservation of resources) are socially focused. However, there is limited research examining how coworkers’ responses to the OCBs, in light of past OCB performance, may alter the nature of coworker perceptions and behavior in response to OCB changes. Recent literature on OCB also calls for consolidation of OCB related typologies, but few efforts test the efficacy of composite frameworks (e.g., Marinova, Moon & Van Dyne, 2010). Accordingly, this effort investigates the impact that fluctuations (increase vs. decreases) in different types of OCB (orientation vs. direction) have on coworker perceptions and responses to OCB performers. This effort also sought to examine the impact that a coworker’s assumptions regarding another employee’s motivations for OCB has on the outcomes that stem from OCB. Limitations, implications, and future directions are discussed.	en_US
dc.identifier.uri	https://hdl.handle.net/11244/325268
dc.language	en	en_US
dc.subject	Organizational citizenship behavior	en_US
dc.subject	Motivation	en_US
dc.subject	Coworker perceptions	en_US
dc.thesis.degree	Ph.D.	en_US
dc.title	Helping in the eyes of the beholder: The impact of OCB type and fluctuation in OCB on coworker perceptions and evaluations of helpful employees	en_US
ou.group	College of Arts and Sciences::Department of Psychology	en_US
shareok.orcid	0000-0002-8836-5105	en_US