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Now showing items 41-43 of 43
Mindful service: A self-regulation theory view of the effect of mindfulness on customer orientation
(2015-12)
Mindfulness, a non-elaborative and non-judgmental quality of consciousness, has been repeatedly conceptualized based on the concept of self-regulation of attention to thoughts and emotions. The present study investigates ...
Service encounters and technology: The role of attachment styles in technology readiness and technology acceptance
(2014-12)
Amid ongoing innovation of technology and technological devices, service firms are continuously searching for alternative ways to deliver services to their customers. Service firms can struggle trying to strike a balance ...
Essays on asset liquidity, cash holdings, and the cost of corporate debt
(2015-12)
This dissertation examines the relationship between the ability of a firm to sell its real assets (asset liquidity) and its cash holdings behavior as well as its cost of debt. In essay 1, I show that for financially ...