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Now showing items 101-104 of 104
Enhancement motivation derived from envy: The positive influence of watching others receive preferential treatment
(2017-05)
As a strategy to build loyal relationships with highly profitable customers, the practice of customer prioritization has been widely adopted by a variety of firms in service industries. Although prior research has shown ...
Service encounters and technology: The role of attachment styles in technology readiness and technology acceptance
(2014-12)
Amid ongoing innovation of technology and technological devices, service firms are continuously searching for alternative ways to deliver services to their customers. Service firms can struggle trying to strike a balance ...
Essays on asset liquidity, cash holdings, and the cost of corporate debt
(2015-12)
This dissertation examines the relationship between the ability of a firm to sell its real assets (asset liquidity) and its cash holdings behavior as well as its cost of debt. In essay 1, I show that for financially ...