Browsing by Author "Hill, Aaron D."
Now showing items 1-8 of 8
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Another missing link in the service profit chain: Composite self-regulation as a mediator
Smith, Mickey (2014-12)The service profit chain contends that service-related human resource practices and management influence service behavior, performance, and ultimately organizational performance. This study builds upon recent work implicating ... -
Antecedents to business succession planning in small relationship-dependent service businesses
Wilson, Steven L. (2015-12)As the baby boom generation approaches and enters traditional retirement ages, the owners of small professional service firms are being inundated with advice concerning how to implement a business succession plan. While ... -
Assets of foreignness: Colonial mentality and Western private equity managers in the ex-Western colonies
Ben-Mohamed, Abdel-Kader (2016-12)This dissertation provides the first exploration of the effects of colonial mentality within a business field by examining how indigenous entrepreneurs and business managers interact with Western private equity managers ... -
Cronyism and entrepreneurship: An international analysis of the influence of cronysim on country level productive and unproductive entrepreneurship
Soleimanof, Sohrab (2016-05)Cronyism or the practice of favoritism based on network connections represents a strong informal institution or rule of the game in many countries. This study adopts Baumol's model of productive, unproductive, and destructive ... -
How ideologies influence the legitimacy of state involvement in corporate governance
Shao, Feibo (2016-07)The Central Government of China is the largest controlling owner of many publicly traded Chinese firms and the CEOs of many Chinese firms are former officials with the Central Government. This study explores how these forms ... -
Impact of customer expectations on service employees
Beverly, Harlan Titus (2015-12)This dissertation introduces the concept of customer expectations as a group-level construct impacting employee outcomes such as satisfaction and turnover. In addition, a new construct, Expectation Management Behaviors, ... -
Interaction of CEO characteristics and compensation structure as determinants of strategic change
Hill, Aaron D. (2010-12)Scope and Method of Study: -
Time to (Wo)man Up: How CEO Gender Affects Nonmarket Strategies and Their Outcomes
Mui, Rachel W. (2019-05-01)In this dissertation, I aim to extend understanding on: a). how gender affects executive decision-making; and b). how gender-stereotypical actions can lessen two forms of realized biases (negative evaluations and social ...