Dimensions of Trust: The Tensions and Challenges in Provider—Interpreter Trust

dc.contributor.authorElaine Hsieh
dc.contributor.authorHyejung Ju
dc.contributor.authorHaiying Kong
dc.date.accessioned2016-01-14T19:53:22Z
dc.date.accessioned2016-03-30T15:33:23Z
dc.date.available2016-01-14T19:53:22Z
dc.date.available2016-03-30T15:33:23Z
dc.date.issued2010-02-01
dc.description.abstractIn this study we examined the challenges to providers’ and interpreters’ collaboration in bilingual health care. We conducted in-depth interviews and focus groups with 26 medical interpreters (speaking 17 languages) and 32 providers (from four specialties) in the United States to provide an empirically based framework of provider—interpreter trust. Constant comparative analysis was used for data analysis. We identified four dimensions of trust, theoretical constructs that can strengthen or compromise provider—interpreter trust: interpreter competence, shared goals, professional boundaries, and established patterns of collaboration. In this article we describe how these dimensions highlight tensions and challenges that are unique in provider—interpreter relationships. We conclude with practical guidelines that can enhance provider—interpreter trust, and propose future research directions in bilingual health care.en_US
dc.description.peerreviewYesen_US
dc.description.peerreviewnoteshttps://us.sagepub.com/en-us/nam/manuscript-submission-guidelinesen_US
dc.identifier.citationHsieh, E., Ju, H., & Kong, H. (2010). Dimensions of Trust: The Tensions and Challenges in Provider—Interpreter Trust. Qualitative Health Research, 20(2), 170-181. doi: 10.1177/1049732309349935en_US
dc.identifier.doi10.1177/1049732309349935en_US
dc.identifier.urihttp://hdl.handle.net/11244/25214
dc.language.isoen_USen_US
dc.publisherQualitative Health Research
dc.rights.requestablefalseen_US
dc.subjectcommunicationen_US
dc.subjecthealth careen_US
dc.subjectinterprofessional perspectivesen_US
dc.subjecthealth careen_US
dc.subjectprovider perspective and behavioren_US
dc.subjecthealth careen_US
dc.subjectteamworken_US
dc.subjecttrusten_US
dc.titleDimensions of Trust: The Tensions and Challenges in Provider—Interpreter Trusten_US
dc.typeResearch Articleen_US

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