Internal Needs Assessments: A worthwhile endeavor?

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dc.contributor.authorPrescott, Carolyn
dc.contributor.authorIsgrigg, Daniel
dc.contributor.authorSample, Angela
dc.date.accessioned2024-01-05T18:19:22Z
dc.date.available2024-01-05T18:19:22Z
dc.date.issued2023-11-10
dc.description.abstractIn 2020, the Oral Roberts University Library Needs Assessment Committee conducted six months of investigation, including an internal examination of the Library and an external study of Library resources, services, and staff. This Needs Assessment was unique in that a team of Library faculty and staff conducted it. Internal members of an organization rarely perform needs assessments for many reasons, including inherent bias and the potential distrust of those not on the assessment team. This process was complicated due to the COVID-19 pandemic during the period of data collection. The presenters will discuss the process, the benefits and some of the downsides of an Internal Needs Assessment. They will also describe how they navigated the tensions inherent in an internal assessment. Finally, they will present some of the recommendations that the Library has implemented. They will also explore some long-term benefits from a perspective three years later, and will discuss future plans.
dc.description.peerreviewYes
dc.identifier.citationPrescott, C., Isgrigg, D., & Sample, A. (2023, November 10). Internal Needs Assessment—A worthwhile endeavor? [Conference session]. OK-ACRL 2023 Annual Conference, Stillwater, OK, United States.
dc.identifier.urihttps://hdl.handle.net/11244/340098
dc.relation.ispartofseriesOK-ACRL 2023 Annual Conference
dc.rightsAll rights reserved by the author, who has granted UCO Chambers Library the non-exclusive right to share this material in its online repositories. Contact UCO Chambers Library's Digital Initiatives Working Group at diwg@uco.edu for the permission policy on the use, reproduction or distribution of this material.
dc.subject.keywordsNeeds assessment
dc.subject.keywordsCOVID-19
dc.subject.keywordsWork satisfaction
dc.subject.keywordsWork environment
dc.subject.keywordsOrganizational culture
dc.titleInternal Needs Assessments: A worthwhile endeavor?
dc.type.genrePresentation

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