Troubleshooting Electronic Resources

dc.contributor.authorDavis, S. Kirsten
dc.date.accessioned2021-03-29T22:36:30Z
dc.date.available2021-03-29T22:36:30Z
dc.date.issued2018-04-25
dc.description.abstractThe electronic resources environment contains many areas where various systems touch, creating ample opportunity for access errors. In this presentation I will briefly cover these systems, the ways in which they interact, and the kinds of errors that can be caused by mis-matches between systems. I will then use the scenarios sent by the Technical Services Roundtable to illustrate ways to diagnose different error types. Finally, I will cover a few tips for prioritizing multiple errors, reporting them to others, and tracking their resolution.
dc.description.departmentMax Chambers Library
dc.description.peerreviewNo
dc.identifier.citationDavis, S. K. (2018, April 25). Troubleshooting electronic resources [conference session]. Oklahoma Library Association Annual Conference, Tulsa, OK.
dc.identifier.urihttps://hdl.handle.net/11244/329087
dc.subject.keywordsElectronic resources
dc.subject.keywordsConference sessions
dc.titleTroubleshooting Electronic Resources
dc.typePresentation

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