The Social Shaping of Cloud Computing: An Ethnography of Infrastructure in East St. Louis, Illinois
| dc.contributor.author | Rhinesmith, Colin | |
| dc.date.accessioned | 2014-11-14T22:22:12Z | |
| dc.date.accessioned | 2016-03-30T15:34:54Z | |
| dc.date.available | 2014-11-14T22:22:12Z | |
| dc.date.available | 2016-03-30T15:34:54Z | |
| dc.date.issued | 2014-11-04 | |
| dc.description | 77th Association for Information Science and Technology Annual Meeting, Seattle, WA, October 31 - November 5, 2014 | en_US |
| dc.description.abstract | This paper presents findings from an ethnographic study of cloud computing in a human services organization in East St. Louis, Illinois. Previous social informatics studies have focused on the impact of computerization on urban welfare organizations. This research instead uses a “social shaping of technology” perspective to investigate the ways in which broader social, political, and economic forces shape cloud computerization and its consequences within a nonprofit organization that administers government-funded social welfare programs. The findings illustrate how the infrastructural tensions between external stakeholder demands and internal organizational needs significantly influenced a software as a service implementation project. In presenting this infrastructural analysis, I seek to fill a gap in the literature on the social shaping of cloud computing and its consequences in U.S. industrial suburbs, such as East St. Louis, where high rates of poverty exist. | en_US |
| dc.description.peerreview | Yes | en_US |
| dc.description.peerreviewnotes | Refereed Conference Presentation | en_US |
| dc.identifier.uri | http://hdl.handle.net/11244/13620 | |
| dc.language | en_US | en_US |
| dc.subject | Library and Information Science | en_US |
| dc.title | The Social Shaping of Cloud Computing: An Ethnography of Infrastructure in East St. Louis, Illinois | en_US |
| dc.type | Presentation | en_US |