AI-integrated Work Environments and Job Crafting Towards Strengths, Interests, and Development: Considering The Role of Supervisor Support and AI Autonomy

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dc.contributor.advisorDay, Eric
dc.contributor.authorChoi, Brandon
dc.contributor.committeeMemberHarris-Watson, Alexandra
dc.contributor.committeeMemberSnyder, Lori
dc.date.accessioned2024-07-24T19:51:09Z
dc.date.available2024-07-24T19:51:09Z
dc.date.issued2024-08-01
dc.date.manuscript2024-07-24
dc.description.abstractAs organizations increasingly integrate artificial intelligence (AI) into their operations to drive success, understanding its impact on employees becomes paramount. Narrative reviews of the burgeoning literature (e.g., Acemoglu & Restrepo, 2017; Bankins & Formosa, 2023) suggest the adoption of AI technologies in the workplace can relieve employees from tedious tasks and foster new opportunities for employees to initiate proactive changes to their work, known as job crafting. However, the facilitating role of AI-integration on job crafting behaviors has yet to be empirically tested and it is unclear how employees are leveraging the new opportunities from AI-integration in the workplace. Taking into account perceived supervisor support and perceived AI autonomy as moderators, time-lagged survey data from 795 Prolific employees in retail, finance, and insurance sectors were collected to test hypotheses regarding how job crafting (JC) towards one’s strengths, interests, and development would be greater for employees working in AI-integrated work environments. I also tested moderation hypotheses concerning how the positive effects of AI-integration on crafting would be stronger for employees with greater supervisor support and AI autonomy. Moderated regression analyses showed that AI-integrated environments were positively associated with JC-strengths, interests, and development. Supervisor support and AI autonomy yielded positive main effects, but only AI autonomy moderated the effects of AI-integration on crafting. Specifically, with the exception of JC-strengths, the positive effects of AI-integration on JC-interests and development were stronger for employees who reported more AI autonomy. Insights for theory and practice are discussed regarding how to support employees so they can leverage AI-integration to enrich their work through job crafting, bringing greater value to their careers and organizations. Keywords: Artificial intelligence, job crafting, supervisor support, AI autonomyen_US
dc.identifier.urihttps://hdl.handle.net/11244/340499
dc.languageen_USen_US
dc.subjectIndustrial-Organizational Psychologyen_US
dc.subjectArtificial Intelligenceen_US
dc.subjectJob Craftingen_US
dc.thesis.degreeMaster of Scienceen_US
dc.titleAI-integrated Work Environments and Job Crafting Towards Strengths, Interests, and Development: Considering The Role of Supervisor Support and AI Autonomyen_US
ou.groupDodge Family College of Arts and Sciences::Department of Psychologyen_US
shareok.nativefileaccessrestricteden_US
shareok.orcidhttps://orcid.org/0009-0008-9727-1195en_US

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