Job motivation and satisfaction levels of mid-level supervisors in the Unemployment Insurance Division of the Oklahoma Employment Security Commission

Abstract

Scope and Method of Study: A descriptive study of a census population of 45 Mid-Level Supervisors in the Unemployment Insurance Division (UI) of the Oklahoma Employment Security Commission (OESC) to determine levels of job satisfaction, personality types, and learning strategies in order to determine if best management practices could be implemented into the management styles of the mid-level supervisors of the UI Division of the OESC.

Findings and Conclusions: Best management practices can be implemented into the management styles of the Mid-Level supervisors of the UI Division of the OESC based on the findings provided by the Job Descriptive Index (JDI) survey. The results of the Myers Briggs Personality Type Indicator (MBTI) and the Assessing the Learning Strategies of AdultS (ATLAS) which were used to measure the personality types and learning strategies of the Mid-Level supervisors can be used to provide appropriate training methodology for the implementation of best management practices. Mid-Level supervisors who were determined to be service-oriented were more likely to be satisfied in their jobs than those Mid-level supervisors who were money-oriented.