An analysis on the effects of teamwork training on the proficiency of high-performance teams in the international exhibit industry.

Abstract

This study explores the relationship between teamwork training and levels of proficiency at teamwork skill/knowledge areas. Each area listed specific examples for participants to indicate the level of proficiency (1-not at all through 5-very) they felt their teams achieved in various areas. The teamwork skills/knowledge areas were understanding teamwork, group interaction (two parts), interpersonal skills, managing the team's work, teams in context with overall business goals.

Participants were asked about the prevalence of teams and teamwork training within their organizations. They ranked their preferred delivery methods of teamwork training and indicated their roles in teams and teamwork training within their organizations.

Two important conclusions were drawn from the findings of the research performed for this study. First, teamwork training has an important role to play in the development of teamwork proficiency within an organization. Second, some teamwork activities, more so than others, are susceptible to the use of teamwork training to develop proficiency. Organizations, thus, should design teamwork training around those activities positively affected by teamwork training, rather than those which appear to be affected by experience. This strategy is likely to produce the best outcomes in the most timely, cost effective manner.