| dc.description.abstract | The field of cross-cultural care has been primarily focused on examining doctor-patient communication when patients are minorities, immigrants, and refugees, conceptualizing nonnative physicians/ International Medical Graduates as invisible other. This thesis investigates the role of nonnative physicians, and how their identity markers impact patients’ evaluation. Specifically, the study adopts a 2 (accent: standard American accent, nonnative accent) × 3 (race: Caucasian, Chinese, Indian) between-subjects factorial design, examining the effects of physicians’ race and accent on patient satisfaction and their trust in physicians. Multilevel analysis of means reveals no significant results, but pairwise analysis of each item finds that regarding whether the physicians are considerate of patients’ needs, Chinese physicians are evaluated higher than Indian physicians. In terms of whether patients are pleased with their visits, Caucasian physicians speaking standard accent and Indian physicians speaking foreign accent are evaluated as higher than Indian physicians speaking standard accent. The theoretical framework adopted in the study, physicians’ social status, social desirability, and positive stereotypes towards Asians are utilized to explain the results. Limitations and future directions are proposed. | en_US |
