Job crafting and salesperson performance
Abstract
The tasks that define any given job at the workplace level are never rigid. Management changes, advancements in technology, even a pandemic can change the conditions, boundaries, relationships, and tasks of a job. Creating the need for job crafting and its surrounding methodologies at an individual and even organizational level. The current scholarship on Job Crafting research centers mainly on the consequences of job crafting in general worker settings (service and retail). The present study integrates important variables (controls and adaptive selling behaviors) and a potential influencer self-construal (independent and interdependent), on job crafting, concentrated on salespeople and their related performance. These new variables can help better explain if salespeople job craft and, if so, are they influenced by adaptive selling behaviors, controls, and/or self-construal. This current study can help provide guidance to companies and salespeople alike in sharing the influence of these variables on job crafting and ultimately help lead salespeople to success and performance advantages utilizing this new knowledge.
Collections
- OSU Dissertations [11222]