A Meta-Analysis of the Relationship between Role Stress and Organizational Commitment: the Moderating Effects of Occupational Type and Culture

Abstract

The demand for employees to be more productive while also being adaptable to new organizational pressures has intensified the nature of work and the demands placed upon employees. We meta-analyzed the relationship between employee role stress and organizational commitment and tested the effects of two potential moderators of this relationship. One-hundred and five studies (N = 37,993 individuals) conducted from 2001 to 2019 were included in the meta-analysis. Significant negative relationships were found between three forms of role stress (role ambiguity, role conflict, and role overload) and affective organizational commitment. All role stressors had stronger relationships with affective commitment than with continuance commitment which was not found to be significantly related to any of the types of role stress tested. Overall, employees’ perceived role stress was inversely associated with their desire to stay with the organization (affective commitment) but not their need to stay (continuance commitment) with the organization. Moderator analyses revealed that occupational type and culture significantly influenced role stressor-affective commitment relationships. Specifically, stronger relationships were found for studies conducted in transactional occupations and western cultures. Implications of findings for organizations are discussed and directions for future research are provided.