Employee engagement literature review

Abstract

The aim of this thesis is to utilize employee engagement research to conduct a literature review of employee engagement, and create an engagement plan for managers at Bank of Oklahoma Financial. Creating the engagement plan will help managers at Bank of Oklahoma Financial better engage their employees, while becoming more engaged themselves. Researching engagement prior to creating the engagement plan helped identify potential resources and modules to utilize in the plan. This review provided clarity on the meaning of employee engagement, measuring employee engagement, and how managers can apply this research to their employees. This initial literature review will help articulate the contrasting definitions, models, antecedents, and outcomes of employee engagement. Lastly, I follow up the research and training plan with a brief summary of the project details and my future with employee engagement.