| dc.contributor.author | Davis, S. Kirsten | |
| dc.date.accessioned | 2021-03-29T22:36:30Z | |
| dc.date.available | 2021-03-29T22:36:30Z | |
| dc.date.issued | 2018-04-25 | |
| dc.identifier.citation | Davis, S. K. (2018, April 25). Troubleshooting electronic resources [conference session]. Oklahoma Library Association Annual Conference, Tulsa, OK. | |
| dc.identifier.uri | https://hdl.handle.net/11244/329087 | |
| dc.description.abstract | The electronic resources environment contains many areas where various systems touch, creating ample opportunity for access errors. In this presentation I will briefly cover these systems, the ways in which they interact, and the kinds of errors that can be caused by mis-matches between systems. I will then use the scenarios sent by the Technical Services Roundtable to illustrate ways to diagnose different error types. Finally, I will cover a few tips for prioritizing multiple errors, reporting them to others, and tracking their resolution. | |
| dc.title | Troubleshooting Electronic Resources | |
| dc.type | Presentation | |
| dc.description.peerreview | No | |
| dc.description.department | Max Chambers Library | |
| dc.subject.keywords | Electronic resources | |
| dc.subject.keywords | Conference sessions | |