Browsing OU - Theses by Subject "Natural language processing (Computer science)--Psychological aspects"
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THE EFFECT OF CHATBOTS RESPONSE LATENCY ON USERS’ TRUST
(2020-05-08)Chatbots are widely used as conversational agents and being designed using anthropomorphic design guidelines. However, response latency (response latency is the time it takes for a chatbot/person to provide a response ...