Consumer Use of the Small Claims Court in Oklahoma
Abstract
It is generally agreed that consumers have a right to redress when they are dissatisfied. However, the avenues of legal redress are seldom an object of evaluation. This study is concerned with evaluating consumer use of the small claims courts in Oklahoma. A content analysis of public records of small claims courts is used to determine the rates of use and success in small claims courts by consumers and vendors of goods or services.
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- OSU Theses [15752]