Effects of Goal Setting via a Performance Measurement Objectives Matrix on Employees 1 Perceptions of Job Characteristics, Job Satisfaction, Motivation and Growth Need Strength
Abstract
One aspect of job characteristics that has rarely been studied is how emp l oyees~ perceptions of job characteristics affect their attitudes and work outcomes. A program was implemented in a local bank which involved participation in selecting performance measurement criteria and setting goals. The emp1oyees 1 attitudes toward specific job characteristics were assessed both before the program was implemented, and at the conclusion of the four week experimental period, and the results were compared. While the results were not conclusive, they did provide some insight into the complexity of the relationship.
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