Providing Appropriate Information: an Analysis of Procedures in Computer User Documentation
Abstract
I developed this study in an effort to analyze some of the more obvious discrepancies I have observed between the literature and practice in the field of technical communication. As a practitioner and author of computer software documentation similar to the samples studied in this thesis, 1 believe that much research in technical communication remains transfixed by old paradigms of documentation. I hope this thesis may, in some small way, provoke a renewed analysis of computer documentation and a fresh look at some of the existing assumptions and standards of computer documentation.
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- OSU Theses [15752]