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A SOCIETAL APPROACH TO SOCIAL SHAREHOLDER ACTIVISM: ORGANIZATIONAL LEGITIMACY, CORPORATE RESPONSES
(2013)
This study examined the voluntary compliance of corporations to societal pressures exerted by one type of stakeholder--shareholders. Specifically, from an organizational legitimacy perspective, the study investigated ...
Talk is Cheap: Organizational Apologies from the Stakeholder's Perspective
(2013)
Apologies are a unique type of communication that organizations can use to rebuild their public image and their relationships with stakeholders after a crisis. Scholars in many disciplines have studied apologies, and ...