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Employee satisfaction from a generational and gender perspective in the Puerto Rico lodging industry: An exploratory study
(2012-12)
Through this study, the author examined the perceived job satisfaction among hotel-line employees in Puerto Rico to determine whether differences or similarities exist by generational cohorts and gender. This exploratory ...
Integrated Theoretical Model of e-WOM Adoption - A Case in Hotel Industry
(2019-05-01)
The purposes of this study were (a) to establish and empirically test an integrated theoretical model of e-WOM adoption based on technology acceptance model and elaboration likelihood model; and, (b) to provide implications ...