Organizational culture, identity, commitment, and citizenship behaviors: Antecedents, change over time, interrelationships, and potential of inoculation to bolster identity, commitment, and citizenship behaviors.

Abstract

This study examined the antecedents of several organizational variables (organizational culture, organizational identity, organizational commitment, and organizational citizenship behaviors (OCBs), how they are linked together, and how they change over time. It also examined if an employee's intention to stay at an organization would change; and how organizational culture, identity, and commitment would related to an employee's intention to stay. The study also examined whether inoculation treatments could be used to bolster these organizational variables. To examine the hypotheses and research questions, a two-wave national telephone survey and an experiment were conducted. Results reveal that organizational, organizational commitment, and OCBs change over time. There are a number of organizational and sociodemographic variables that predict these constructs as well as changes in these constructs. The experiment revealed that inoculation can be used to bolster organizational identity, organizational commitment, and OCBs.