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Public and private self-consciousness and reality monitoring ability.
(1997)
How well one remembers information from the social environment will directly affect how well he or she can interact in that environment. Past research supports the notion that people with certain types of personality traits ...
Locus of control and the service encounter: The impact of individual differences on perceptions of service quality, customer satisfaction and consumer complaint behaviour.
(1998)
Recently in the literature there has been a resurgence of interest in identifying the needs and wants of consumers and then designing business strategies which ensure that these needs and wants are satisfactorily met. ...
The effect of state anxiety upon a motor task: An application of the Cusp Catastrophe model.
(1999)
In this study, participants (N = 60) played a dart throwing game. State anxiety was manipulated by changing the distances that the participants threw from. Distances ranged from five feet to 15 feet, at one foot intervals. ...