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DEVIATIONS FROM THE NORM: VITAL SIGNS AFFECTING ATTRIBUTIONS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR MOTIVES
(2009)
Since the organizational citizenship behavior (OCB) construct was introduced twenty-five years ago (Bateman & Organ, 1983; Smith, Organ, & Near, 1983), researchers have directed a great deal of research effort toward ...
THE RELATIONSHIP BETWEEN BUSINESS PROCESS IMPROVEMENT AND LEADERSHIP: AN EMPIRICAL STUDY EXPLORING THE INFLUENCE OF PROCESS MATURITY ON LEADER BEHAVIOR
(2010)
Business processes are embedded within organizational culture, behavior and ultimately leadership actions, so why aren't researchers studying the effects of process improvement initiatives from aspects other than improved ...