Browsing by Subject "hotels"
Now showing items 1-2 of 2
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Determinants of Guest Loyalty for Upper-Upscale Hotels
(Oklahoma State University, 2006-07-01)The focus was to investigate the impact of prescribed determinants (perceived quality, perceived value, affect, trust, and satisfaction) on guest loyalty for upper-upscale hotels The sixth determinant, "membership program," ... -
Enhancing hotel learning: The impact of managers' engagement in learning activities on their self-reported work-related learning levels
(2009-12)Scope and Method of Study: