Now showing items 1-3 of 3

    • Dynamic characteristics of customer participation: Based on job demand and resource model 

      Yoo, Jay Jaewon (2011-05)
      Scope and Method of Study: Based on a Job Demands-Resources (JD-R) model, this study advances and empirically tests a conceptual model proposing the relationship between perceived customer participation (PCP), frontline ...
    • Role of emotional attachment in co-production 

      Jimenez Arevalo, Fernando Rafael (2009-07)
      Scope and Method of Study: Drawing from an exhaustive literature review, I find that coproduction which is the customer's hands-on participation in making an object and emotional attachment (EA) which reflects an emotional ...
    • Telesis 2019 

      Hays, Emily; Homan, Emily; Kawondera, Tanaka; Nava, Jose; Obasade, Yetti; Proietti, Tiziana; Sack, Evan; Schaffernicht, Magdalena; Miller, Rex; Studio ASYNCHROME; Decuyper, Ben; ELEMENTAL; Helm, Daniel Giles; Hicks, Zach; McKnight, Erin; Person, Angela; Powell, Haley (2019)
      Front Matter: Telesis editor Emily Hays offers thanks to supporters, as well as an introduction to the issue. This section also includes the table of contents.