Browsing by Author "Qu, Hailin"
Now showing items 21-40 of 45
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Impacts of work-related determinants on job satisfaction and retention intentions in Thai spa industry
Wetprasit, Prateep (2006-12) -
Integrated model of interpersonal characteristics and psychological states toward employees' work outcomes
Kim, Haemi (2018-05)The purpose of this study is to build and empirically test a model describing the psychological mechanisms underlying employees’ social exchange relationships in the workplace by applying both the interpersonal characteristics ... -
Integrated Theoretical Model of e-WOM Adoption - A Case in Hotel Industry
Zou, Wenjing (2019-05-01)The purposes of this study were (a) to establish and empirically test an integrated theoretical model of e-WOM adoption based on technology acceptance model and elaboration likelihood model; and, (b) to provide implications ... -
Integrating technical and emotional competences in hospitality education using a competency-based framework
Gibbs, Latoya Demene (2015-12)Given that hospitality students comprise the largest proportion of industry employees, academicians and practitioners agree that enhancing competences is central to the education, training, and development of hospitality ... -
Integrative value-based consumer behavior model in the restaurant industry: Aspects of regulatory focus theory and cognitive appraisal theory
Sun, Bongran (Lucia) (2011-05)Scope and Method of Study: The topic of this study was service value in the restaurant industry. The study made an attempt to explain service value based on two relevant theories, regulatory focus theory and cognitive ... -
Internet Travel Booking Activities Among College Students
Moreo, Joseph (Oklahoma State University, 2006-12-01)This study evaluates the online travel booking habits and activities of university students. The population for this study was the entire student body of Oklahoma State University, a total of 23,307 students for the Fall ... -
Model of the food hygiene transfer process
Ng, Mei Leng (2013-12)Analyses of food-borne disease notification throughout the world have confirmed that there is a link between outbreaks and unsafe food handling practices in the foodservice industry. For many years industry has relied on ... -
Multi-level dyadic restaurant employee-customer model of orientation, incivility, and satisfaction: An identity-based extension of belongingness theory
Liu, Jing (2017-12)This study attempts to investigate the paradoxical impacts of customer/employee orientation on customer/employee satisfaction. Drawing on belongingness theory (Baumeister & Leary, 1995), employee/customer incivility act ... -
Relationship among destination image, place attachment, and tourist motivation for Oklahoma State Parks
Soltani, Fatemeh Tannaz (2015-07)This study attempted to determine the relationship among three constructs of destination image, place attachment, and tourist motivation in order to provide a better understanding of Oklahoma State Parks as tourist ... -
Relationship Among Work Support, Organization Commitment and Citizenship Behavior of Part-Time Employees in the Restaurant Industry
Liu, Yu Shan (Oklahoma State University, 2010-05-01)Organization support, supervisor support, organization commitment, organization citizenship behavior, and job satisfaction were the five major factors in this study. The purpose of this study was to explore the structural ... -
Relationship of the hotel rating system and service quality: A case study of the 'Thailand Hotels Standard'
Narangajavana, Yeamdao (2007-05)Scope and Method of Study: The purpose of this study was to investigate the relationship of the hotel rating system and service quality. Respondents in the study were 308 hotel managers in Thailand. All hotel managers ... -
Residents' perception of their quality of life and tolerance of tourism as a diagnostic model for assessing the social carrying capacity in small island developing states: The case of Ocho Rios, Jamaica
Brown-Roomes, Norene (2018-12)The purpose of the study is to test the residents' perception of quality of life and tolerance of tourism as reliable predictors of the social carrying capacity in small island developing states. The concept of Carrying ... -
Role of Perceived Value and Emotion in Determining Consumer Satisfaction and Loyalty: a Case of Asian Restaurants
Song, Jahyun (Leena) (Oklahoma State University, 2014-07-01)The purpose of this study were (1) to propose and test a model of consumer choice behavior that examines the role of perceived value, emotions, and individual differences in determining consumer satisfaction and loyalty ... -
Study of Customer Loyalty and the Image of the Fine Dining Restaurant
Eliwa, Rasha Ali (Oklahoma State University, 2006-12-01)The specific objectives of the study were 1) to derive the dimensions of the image of the fine dining restaurant and the dimensions of customers' satisfaction towards it; 2) to examine how the image of a fine dining ... -
Study of customer-service provider relationship development in casual dining restaurants: A relational benefits approach
Kim, Lisa Hyunjung (2009-07)Scope and Method of Study: The overall purpose of the study was to understand the more complete process of customer-service provider relationship development and maintenance in the context of casual dining restaurants. ... -
Study of customers attitudinal and behavioral intentions toward lodging companies corporate social responsibility initiatives
Lee, Suna (2010-12)Scope and Method of Study: Despite the increasing interest in corporate social responsibility (CSR) marketing practices, the role of CSR has been explored very little in the area of hospitality marketing. The main purpose ... -
Study of customers' perceptions toward informative service setting items in U.S. hotel industry
Lin, Shinyi (2006-05)Scope and Method of Study: The purpose of this study was to uncover how the hotel ISSI (informative service setting items) were being perceived by hotel customers, and how these perceptions affect customers' satisfaction ... -
Study of developing destination loyalty model
Chi, Gengqing (2005-07)Scope and Method of Study: The objective of this study was to 1) develop and test a theoretical model of destination loyalty by analyzing the interrelationships among destination image, tourist satisfaction and destination ... -
Study of spillover effects of multiple hotel brand extensions
Mahasuweerachai, Patcharaporn (2012-07)Scope and Method of Study: The purposes of the study were (1) to propose and test a theoretical model on the spillover effects of previous hotel brand extensions on customer attitudes toward subsequent hotel brand extensions, ... -
Study of the interrelationship of spa guests' motivation, perceived service quality, value, satisfaction, and behavioral intentions
Cheung, Bryan Chun-Man (2012-12)The main objective of this study is to test a hypothesized model constructed for examining the service purchasing process from beginning to end. In the context of the U.S. resort/hotel spa sector, data concerning what ...