Statistics for Locus of control and the service encounter: The impact of individual differences on perceptions of service quality, customer satisfaction and consumer complaint behaviour.
Total visits
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| Locus of control and the service encounter: The impact of individual differences on perceptions of service quality, customer satisfaction and consumer complaint behaviour. | 284 |
Total visits per month
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| June 2024 | 1 |
| July 2024 | 6 |
| August 2024 | 0 |
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File Visits
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| 9905623.PDF | 249 |
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