2016-01-142016-03-302016-01-142016-03-301972-05-01Hill, L. B. (1972). Affect and Interaction in an Ambiguous Authority Relationship: New Zealand's Bureaucrats and the Ombudsman. Administration & Society, 4(1), 35-58. doi: 10.1177/009539977200400102http://hdl.handle.net/11244/24941en-USAffect and Interaction in an Ambiguous Authority Relationship: New Zealand's Bureaucrats and the OmbudsmanResearch Article10.1177/009539977200400102false